INDUSTRY THOUGHT LEADERS
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How will GenAI and agentic shape customer experience in 2026?
From ChatGPT “turn[ing] product discovery into a conversation” with the launch of its shopping research experience to Google rolling out agentic checkout (and ChatGPT’s introduction of instant checkout), the impact of generative AI on shopping experiences has been a major topic of conversation this year.

By Matt Bryan, Director of Data and Analytics, Samsung Ads
When events like the Winter Olympics draw families to the sofa and anticipation builds for this summer’s FIFA World Cup, something familiar happens. We huddle around the biggest screen in the house. Group chats spark into life. Half-time debates spill into the

Chris Pettit is CEO and co-founder of Revving, a funding solution purpose-built for the digital economy, engineered to unlock cash flow and align funding with performance.
NDA recently spoke with Pettit to learn why payment terms have become such a problem in the digital economy, how Revving’s model works and why he










